| Problem | Cause | Action |
|
Cannot connect or pair with a Bluetooth device |
Bluetooth is not enabled on your device (smartphone, tablet, computer). |
Activate Bluetooth on your audio device. |
|
A Bluetooth device is already connected to the speaker. |
Disconnect the connected Bluetooth audio device before setting the speaker in pairing mode. |
|
|
The speaker is not in pairing mode. |
I. Use the source button to select Bluetooth. II. Push the source button until the Bluetooth LED pulses red. |