| Problem | Cause | Action |
| Bluetooth connection drops out | The two Bluetooth devices are too far apart, or the connection is affected due to obstacles. | Move the devices closer to each other so that they are unobstructed by obstacles such as walls or doors. |
| There is a strong electric field surrounding the speaker. Items such as microwave ovens, wireless network adapters, fluorescent lights and gas cookers use the same frequency range as the Bluetooth device. This may lead to electrical disturbances. | Move the speaker to another spot or turn off or move the interfering electronic device. |