If your Uxbridge Voice speaker is not responding, there is a possibility of a software problem occurring.
To troubleshoot this, unplug the speaker mains plug from the wall socket, wait for 15 seconds, and then plug it in again.
You can also perform a factory reset.
NOTE: This will delete all user settings and after the factory reset, the speaker needs to be set up again.
Push and hold both the the upper part of the volume button (+) and the lower part of the treble button (-) for 7 seconds.
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.