If there is no audio coming from the Stanmore II Voice speaker, the cause is that the wrong sound source is selected.
Ensure that the device is connected to the Stanmore II Voice speaker. Check that there is no other device connected that is playing.
If the audio output is too low, the volume could be set to low on either the audio source or the speaker.
Slightly increase the volume on your audio source, and/or your speaker.
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.