If the audio from your Stanmore II Voice speaker is distorted, there are several likely causes and troubleshooting options you can attempt:
1. Volume is set too high on the audio source.
Turn down the playback volume on the audio source
2. The audio stream or audio file is of poor quality.
Try another audio file or music player
3. Volume is set too high on the Stanmore II Voice
Lower the volume on the speaker
4. Too much bass/ treble on the speaker.
Lower the bass/ treble on the speaker.
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.