If you cannot discover your Speaker in the Marshall Multi-Room App - there are several troubleshooting options you can attempt:
1. The Speaker is not connected to the Wi-Fi network
Turn the SOURCE knob to Wi-Fi and push and hold for 3 seconds to make the Speaker discoverable
2. The Speaker and mobile device are not connected to the same Wi-Fi network
Connect both devices to the same network
3. The Speaker is not turned on
Connect the Power Cord to the Woburn Multi-Room Speaker and a working AC wall socket
4. The Speaker is in standby mode
Push the SOURCE knob to wake from Standby mode
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.