| Problem | Cause | Action |
| Erratic behaviour | There is a software error. | Perform a factory reset by pressing the Bluetooth button for 10 seconds. The speaker needs to be set up again. |
| Problem | Cause | Action |
| Erratic behaviour | There is a software error. | Perform a factory reset by pressing the Bluetooth button for 10 seconds. The speaker needs to be set up again. |