Your device must have sufficient available memory and battery power to operate the camera app. If you receive an error message when launching the camera, try the following:
- Charge the battery or replace it with a fully charged battery
- Free some memory by transferring files to a computer or deleting files from your device
- Restart the device. If you are still having trouble with the camera app after trying these tips, contact our Customer support team below.
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.