When you are in an area with weak signals or poor reception, you may lose coverage. Move to another area and try again. Please note you may appear repeated error messages as the phone tries to re-establish a better connection.
In some cases, your error may exist because you cannot access some options without a subscription. Please contact your service provider for more information
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.