If you are having trouble locating a Bluetooth device to connect to, please attempt the following:
- Ensure that the Bluetooth wireless feature is activated on your device
- Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to
- Ensure that the device and the other Bluetooth device you wish to connect to are within the maximum Bluetooth connectivity range (10 meters)
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.