Marshall Headphones repair service only exists if you submit your product as part of a warranty claim.
If you submit a valid claim under warranty, Marshall Headphones will, at its option, repair your product using new and/or previously used parts that are equivalent to new in performance and reliability.
Alternatively, if a repair is not possible, we will replace your product with a product that is at least a functioning equivalent to the product and is formed from new and/or previously used parts that are equivalent in performance and reliability.
Marshall Headphones can also refund your purchase price in exchange for the return of your product as part of a warranty claim.
If you need anymore information about repairing a broken product,please click here to submit a request or contact us via the live chat function in the bottom right corner.
To read more about our Warranty and other policies, please visit marshallheadphones.com and select the Policies category from the footer.