When you view your cart, proceed to the checkout by selecting ‘Go to Checkout’. Once you land on the Checkout page, located towards the top of the page is a box containing the text ‘Yes! I have a discount code.’ Select this box by clicking ‘Activate it’ and enter your voucher code, click on ‘Apply Coupon’ to apply your discount. You will then receive confirmation that your voucher code has been activated successfully or that it unfortunately hasn't worked.
Please be sure to review the final price of your order to make sure the voucher has been correctly applied before you complete your purchase, as we are unable to apply a voucher after the payment has been completed.
If you are experiencing an issue when applying a voucher code, be sure to check that the code has been entered correctly and there are no spaces in front or at the end of the code. It may be necessary to erase and re-enter the code.
Another troubleshooting alternative is to either refresh the page or close your browser and reset your cache. Please make a note of your order as erasing the cache may empty your shopping basket.
Don’t hesitate to contact our support team if you are still experiencing any difficulties with using a voucher code. You can click here to submit a request or check in via the live chat in the lower right hand corner of the screen.