If your Stockwell Speaker does not turn on, the likely cause is that the Speaker is not connected to the AC Mains and the internal battery is not charged.
Ensure that the Stockwell is plugged into a working AC wall socket to turn on your Speaker.
Click here to view How to - Stockwell - Plugging in and Charging
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.