If your Stockwell Speaker sound output is distorted, there are several likely causes and troubleshooting options you can attempt:
1. The volume is set to high on the sound source
Turn down the playback volume on the sound source.
2. The sound file (mp3) is of poor quality
Try another sound file (mp3) or music player
3. The volume is set to high on the Stockwell Speaker
Lower the volume on the Stockwell Speaker using the knobs on the top panel
4. Too much bass / treble boost on the speaker
Lower the bass/ treble on the Stockwell Speaker using the knobs on the top panel
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.