If Phone Mode does not work on your Stockwell Speaker, there are several likely causes and troubleshooting options you can attempt:
1. The phone is not connected through Bluetooth
Connect your Bluetooth device to the speaker
Click here to view How to - Stockwell - Connecting via Bluetooth (Pairing)
2. The Stockwell Speaker is turned off
Phone mode requires the Stockwell speaker to be turned on
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.