We ship out all packages with DDU (delivered duties unpaid). This means that we do not collect VAT,Duties and/or taxes on orders to countries outside the EU, and we cannot predict what your particular charges may be. You, as the purchaser, are responsible for any VAT, Duties and/or taxes that are applied to your order.
VAT, Duties and/or taxes are separate than shipping fees and are set by your local Customs Agency.
Please contact your local Customs Agency to discuss the possible fees that may be applied to your order.
Please note, if you choose to refuse the delivery, the order will be considered ‘uncollected’. For any uncollected products (e.g. due to incorrect address or contact details, or unsuccessful deliveries due to courier not being able to reach you, or non-payment of the charges (if applicable)), you will be charged an administration cost depending on your location: EU - €30 EURO (thirty), US - $30 US DOLLAR (thirty), $30 CANADIAN DOLLAR (thirty), SEK - 300 SWEDISH KRONOR (three hundred) or the equivalent in the currency of the order.
Please click here to submit a request if you require more information or check in via the live chat function in the bottom right corner of the screen.