If you are experiencing difficulty with your Stockwell not outputting any sound, there are several troubleshooting options you can attempt:
1. Wrong input for audio source is selected
Change the selected sound source by pushing the Source button on the top panel
Click here to view How to - Stockwell - Choosing your Source
2. Sound source not connected via Bluetooth or cable
Connect the sound source via Bluetooth or Aux Input
Click here to view How to - Stockwell - Connecting via Bluetooth (Pairing)
Click here to view How to - Stockwell - Connecting via AUX - 3.5 mm Cable
3. Volume is set too low on either the sound source or the Stockwell
Slightly increase the volume on your sound source, then slightly increase the volume on the speaker
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.