If the flip cover is bent the wrong way it is likely the cover is bent backwards by the force at the top back of the speaker. You can attempt the following troubleshooting option:
1. Fold up the flip cover on the back of the speaker as flat as possible
2. Place the speaker on the back and gently press if downward
3. The flip cover is bent back and can be used again
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.