If your Woburn is having maintaining a solid Bluetooth connection, there are several likely causes and troubleshooting options you can attempt:
1. The greater the distance between the Woburn and the Bluetooth device, the poorer the sound quality would be
Move the Woburn closer to the Bluetooth device. If the distance exceeds the Bluetooth device’s wireless range, the connection will be lost.
2. The Bluetooth connection only works when it is near the device. The connection is automatically broken if the Bluetooth device moves outside of the area. The connection may even be affected due to obstacles such as walls and doors
Ensure that the Woburn is placed near the Bluetooth device, and unobstructed by obstacles such as walls or doors.
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.