If the sound is distorted from your speaker there are a few likely causes:
1. The volume/Bass or Treble level is too high
Turn down the volume/Bass or Treble or turn down any excessive bass/boost eq on the music player
2. The original sound file (mp3) is poor quality
Try another sound file (mp3) or music player
3. Excessive playback volume
Turn down playback level on the volume knob or reduce the sound level on the music player
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.