If the sound from your Speaker is distorted - there are several troubleshooting options you can attempt:
1. Volume is set too high on your sound source
Turn down the playback volume form your sound source
2. The audio stream or sound file is of poor quality
Try another sound file or music player
3. Volume is set too high on the Stanmore Multi-Room
Lower the volume on the Speaker
4. Too much Bass / Treble on the Speaker
Lower the Bass / Treble on the Speaker
If you cannot troubleshoot your product or believe it to be faulty, please click here to submit a request or contact us via the live chat function in the bottom right corner.